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Updated : March 17, 2020

Dear GBC Customer, 

We want you to know that our Teams at GBC have been proactively preparing for the potential outbreak and transmission of Coronavirus (COVID-19) in our community. We are monitoring developments and recommendations from local, state, and federal agencies while leading a bank-wide preparation in the event that an outbreak occurs. At this time, the Bank will continue operating without interruption. Our future decisions with respect to COVID-19 will be made with the most relevant and current information from the following agencies:

  • The Centers for Disease Control and Prevention (CDC)
  • The Relevant Country Health Care Agencies
  • The State Department of Public Health

Moreover, our decisions will be made with dual goals of protecting the health and safety of our customers and employees while taking necessary and deliberative steps to assure continuity and avoid disruption of our quality service to our customers.

We also would like to remind you of our Mobile Banking and Online Banking services that are available almost anywhere 24/7. For assistance or general questions, call us at (888) 822-6283 (Monday Friday: 9 am 5 pm) or send your question via email at info@gbcib.com. For information about SBA disaster assistance program, please call the SBA Customer Service Center at 1-800-689-2955 (TTY:1-800-877-8339) or email disastercustomerservice@sba.gov.

Thank you for your continued cooperation and support.


Dennis Lam




World Health Organization (WHO) COVID-19 Outbreak
Consult information on reliable sources on COVID-19, from the Centers for Disease Control and Prevention (CDC) and stay up to date.
Follow preventive actions to protect yourself and to help prevent the spread of COVID-19, as outline by the CDC Steps to protect yourself to prevent respiratory diseases.